A safe, supportive space for anyone experiencing a crisis, emotional distress or thoughts of suicide.

Open 24 hours a day, Thursday to Monday, it provides an alternative that compliments traditional mental health services, easing pressure on clinical emergency care.

Our trained kaitiaki and peer-support workers – many with lived experience of mental health recovery – offer empathy, understanding, and a sense of community in a non-clinical environment.

Here, people can find calm, connection, and practical help, including food, drinks, and guidance toward other community resources.

• Are experiencing emotional distress, including thoughts of suicide, but are not at imminent risk of taking their own life.
• Are going through a mental health crisis, including distress triggered by life events, trauma, or anxiety, but who do not require immediate medical intervention.
• May be struggling with feelings of hopelessness or isolation and would benefit from peer support to process their emotions in a safe, non-judgmental environment.

The café provides support, de-escalation, and guidance, all in a non-clinical environment. On site trained staff and peer support workers provide:

• Short-term emotional support to help people manage distress.
• Practical assistance, such as food, drinks, and connection to community resources.
• Brief intervention via peer support.